A/HRC/38/47 C. Recommendations for Internet intermediaries 115. Internet intermediaries should uphold the principle that human rights are protected online, and voluntary accept and apply all core international human rights and women’s rights instruments with a view to contributing to universal human rights protection and achieving the empowerment of women, and the elimination of discrimination and violence against them in digital space. In this respect, they should actively cooperate with the treaty bodies and the special procedures, and in particular with the Special Rapporteur on violence against women, its causes and consequences, and with independent international and regional women’s rights mechanisms. 116. Intermediaries should adopt transparent complaint mechanisms for cases of online and ICT-facilitated violence against women and girls. Policies and procedures for reporting and requesting the removal of harmful content should be easily accessible and transparent. Intermediaries should publish clear and a comprehensive contents moderation policy and human rights safeguards against arbitrary censorship, and transparent reviews and appeal processes. 117. Intermediaries should provide terms of service and reporting tools in local languages. Reporting tools should be accessible, user-friendly and easy to find. 118. Intermediaries should ensure data security and privacy, and ensure that the use of data is in compliance with international human rights law and has the fully informed consent of data providers. 119. Internet platforms should commit to eradicating online gender-based violence. In this sense, they should allocate resources to information and education campaigns on preventing ICT-facilitated violence against women and girls and on promoting human rights and digital security. 21