A/HRC/37/77 (e) Engage with IT companies and social media providers to establish and disseminate specific codes of conduct and measures against the dissemination of messages that incite racism, racial discrimination, xenophobia and related intolerance, and consider setting up mechanisms at the national and international levels, involving relevant civil society organizations to assess and monitor the implementation of such measures; (f) Seize the opportunity of international forums, including the Permanent Forum on Indigenous Issues, the Forum on Minority Issues, and the forum for people of African descent, once it is operational, to engage in discussions on ways to effectively address hate speech and to eliminate derogatory language and negative stereotypes; (g) Collect reliable and comparable data on hate speech and hate crime, taking into account their compound nature, for an accurate analysis of trends and for evidence-based policymaking to prevent such phenomena. Data collection should not only be limited to the lodging of complaints from victims of hate speech, but should also provide for perceptions of victims and their experiences, in particular of those who are hesitant to file a complaint. H. Migrants and refugees: protection against racism, racial discrimination, xenophobia and related intolerance Conclusions 99. The Working Group: (a) Acknowledges that migration occurs on a cross-regional, as well as intraregional basis; (b) Acknowledges the positive economic, social and cultural contributions made by migrants to countries of both origin and destination; (c) Acknowledges that migrants and refugees can be the victims of multiple and intersecting forms of discrimination, especially racism, racial discrimination, xenophobia and related intolerance, and encourages international organizations, academic institutions, Member States and civil society to carry out further studies in that regard; (d) Acknowledges that rising violence against migrants, refugees and asylum seekers poses a serious threat to social cohesion and is often linked to racism, racial discrimination, xenophobia and related intolerance; (e) Acknowledges that xenophobia about non-nationals, particularly migrants, refugees and asylum seekers, constitutes one of the main sources of contemporary racism, and that human rights violations against members of such groups occur widely in the context of discriminatory, xenophobic and racist practices; (f) Acknowledges that certain media, by promoting false images and negative stereotypes of vulnerable individuals or groups of individuals, particularly migrants and refugees, have contributed to the spread of xenophobic and racist sentiments among the public and in some cases have encouraged violence by racist individuals and groups; (g) Acknowledges that migrants, refugees and asylum seekers are entitled to human rights and fundamental freedoms in accordance with international human rights law and relevant international instruments; (h) Reaffirms that Member States are under an obligation to protect fully and effectively the human rights of all migrants, regardless of their migration status, consistent with their obligations under international law; (i) Further reaffirms that States should protect migrants and refugees from all forms of discrimination, exploitation and violence, regardless of their race, colour, 19

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