A/HRC/29/48 39. Through the latest discussions with United Nations Resident Coordinators and representatives of other United Nations agencies and programmes (for example from Malaysia (via teleconference) and Thailand in 2015, as in Mexico in 2014 and previously in Tunisia and Mauritania), the Board has had the opportunity to study the extent to which the programme, priority focus and activities of the various types of OHCHR presences are also in line with or respond to the main human rights issues and the demands from a variety of country partners, and how they relate and are linked to the United Nations development framework, other programming tools and joint United Nations development efforts on the ground. 40. The Board has observed that the Office has managed to be extremely innovative and active, taking into account the extremely limited at is disposal, and found it to be a reliable and critical partner in joint capacity-building and advisory services provided by the United Nations at the request of Governments. 41. The discussions with, for example, the Resident Coordinator in Malaysia served in particular to gain an insight into the expectations facing the Office from the United Nations system and how the Office can provide support from a regional presence, such as the Regional Office for South-East Asia in Bangkok. During the discussions, the role of the Office in ensuring the mainstreaming of human rights throughout the work of United Nations country teams was particularly stressed, as was the capacity of the Office to provide timely and substantive advice on relevant normative human rights issues. All United Nations partners, however, recognized that an adequately staffed and mandated presence of the Office is a key factor in providing adequate assistance to jointly develop technical cooperation programmes at the request and in close cooperation with relevant State entities. C. Measuring results of technical cooperation, and the response of the Office of the High Commissioner 42. At its most recent sessions in Geneva and particularly in the field, the Board witnessed how OHCHR has now in practice moved to measuring impact at the State level and to monitoring programme implementation through the full use of the performance monitoring system by all its presences and all structures at Headquarters. The utility of the system has been further proven in 2015 during the programme review conducted in the context of the Office’s efforts to address its difficult financial situation. Board members are very encouraged by the impressive results that the increased, systematic and better use of the system is helping to achieve. 43. During its sessions in the field in 2015, the Board has been able to observe in particular how the system, which interlinks planning, monitoring, the production of reports and sharing experiences, allows the Office to monitor the implementation of its programmes in real time and to make the adjustments necessary to ensure the achievement of the defined results. The Board also finds it encouraging that field presences increasingly use the system to identify examples of good practices to use when designing their own programmes. 44. The Board commends OHCHR for its efforts to ensure the full functioning and use of the system by all its planning entities. It believes that the next challenges for OHCHR are to improve the production of reports by upgrading the capacity of staff to upload accurate and relevant information; and to further improve use of the system by senior managers in their daily work and decision-making. Although the upgrades implemented in recent years, including the financial module, are assessed very favourably by the Board, there is a need to develop them further and to align them with other administrative and financial tracking 12

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