A/HRC/30/37 can understand and in a manner that is gender- and culture-sensitive. The said information should in addition be provided to parents, guardians or caregivers of the child; (e) Any child deprived of his or her liberty has the right to bring a complaint in his or her own name or, if it is in his or her best interests, through a representative or an appropriate body. Children are to be allowed to be heard either directly or through a representative or an appropriate body in any proceedings. Wherever possible, children should have the opportunity to be heard directly. If children choose to be heard through a representative, steps are to be taken to ensure that their views are transmitted correctly to the competent body and that the representative is aware that he or she represents exclusively the interests of the child; (f) National laws should stipulate measures aimed at the prevention of ill treatment or intimidation of a child who brings or has brought such a complaint, and should provide for sanctions against persons in violation of such laws; (g) The child has the right to have the matter determined in the presence of his or her parents or legal guardian, unless such an arrangement is not considered to be in the best interests of the child. In cases of conflict of interest, courts and relevant complaint mechanisms should be empowered to exclude parents and/or legal representatives from proceedings and to appoint an ad hoc legal guardian to represent a child’s interests; (h) Each case from the outset is to be handled expeditiously, without any unnecessary delay. Decisions are to be rendered as soon as possible, and no later than two weeks after a challenge has been made; (i) The privacy and personal data of a child who is or who has been involved in judicial or non-judicial proceedings and other interventions should be protected at all stages, and such protection should be guaranteed by law. This generally implies that no information or personal data may be made available or published by the competent authorities that could reveal or indirectly enable the disclosure of the child’s identity, including images of the child, detailed descriptions of the child or the child’s family, names or addresses of the child’s family members and audio and video records. Guideline 19 Specific measures for women and girls 101. Applicable and appropriate measures shall be taken to provide accessibility and reasonable accommodation ensuring the right of all women and girls to equal and fair access of the right to bring proceedings before a court to challenge the arbitrariness and lawfulness of detention and to receive without delay appropriate and accessible remedies. These measures include: (a) Introducing an active policy of incorporating a gender equality perspective into all policies, laws, procedures, programmes and practices that are designed to protect the rights and specific status and distinct needs of women and girls who are subject to the deprivation of their liberty; (b) Taking active steps to ensure that, where possible, persons who possess education, training, skills and experience in the gender-specific needs and rights of women are available to provide legal aid, advice and court support services in all legal proceedings to female detainees. 23