A/HRC/25/27 Contents Page I. Introduction............................................................................................................. 1–3 3 II. Background and definition of concepts relating to good governance and human rights............................................................................................................ 4–10 3 Defining the role of public service as a component of good governance and its linkage with human rights................................................................... 4–7 3 Good governance and human rights: complementarity and convergence?..... 8–10 4 How can a human rights-based approach contribute to improving public service? 11–48 5 A. General added value of a human rights-based approach to public service ..... 11–13 5 B. Applying human rights principles to public service ....................................... 14–21 6 C. Legal framework of human rights in public service ....................................... 22–41 8 D. Public services at the international level......................................................... 42–48 11 Major public service challenges that affect human rights ....................................... 49–53 13 A. B. III. IV. 2 Paragraphs A. Organization of authority in relation to public service ................................... 49 13 B. Privatization and public-private partnerships ................................................. 50–51 13 C. Corruption ...................................................................................................... 52 13 D. Conflicts, disasters and countries in transition ............................................... 53 14 V. Compilation of good practices based on submissions received ............................. 54–74 14 VI. Conclusions and recommendations......................................................................... 75–79 17