A/HRC/25/27
3.
Vulnerable and marginalized groups
38.
When considering how public services facilitate the realization of human rights,
States must bear in mind that there are demographic groups in every society that may be
disadvantaged in their access to public services, namely women, children, migrants, persons
with disabilities, indigenous persons and older persons.25 States need to ensure that the
human rights of these groups are not undermined and that they receive adequate public
services.
39.
The universal periodic reviews have included several recommendations to States to
intensify measures to fully realize the rights of indigenous peoples, in particular their
representation in civil service and public institutions.26
40.
The participation of women and the effective provision of services to them should
also be considered when administering the delivery of public services. It follows that States
should also monitor the implementation of those services for quality control purposes on an
ongoing basis.
41.
Poverty acts as a major barrier in relation to public services. For those individuals
living in poverty, it is imperative that access to services is ensured, using multiple delivery
channels to ensure the most effective outreach towards and saturation of the relevant
beneficiary groups.27 The right to social security is of central importance in guaranteeing
human dignity, particularly for those in situations of extreme poverty.28 To ensure that
poverty is not a barrier to receiving adequate public services, measures need to be put in
place, such as participatory and pro-poor budgeting, which focus more directly on citizens
in budget formulation, implementation, monitoring and control.29
D.
Public services at the international level
42.
International, regional and subregional organizations have grown rapidly in strength
and number in recent years. In today’s globalized community, they are working with States
on an increasingly collaborative basis to improve public service administration, especially
in conflict, post-conflict and disaster situations.
43.
The achievement of the Millennium Development Goals as a global development
agenda is inextricably linked with the provision of effective public services. Many of the
Millennium Development Goals, such as achieving universal primary education, aim to
improve the delivery of public services. Given the impending target date for the
Millennium Development Goals — 2015 — attention is now being focused on post-2015
development, not only within the United Nations,30 but also across States. The Report of the
25
26
27
28
29
30
See, for example, the thematic study on the realization of the right to health of older persons by the
Special Rapporteur on the right of everyone to the enjoyment of the highest attainable standard of
physical and mental health (A/HRC/18/37).
See, for example, the report of the Working Group on the Universal Periodic Review on Argentina
(A/HRC/8/34).
See the report of the Independent Expert on the question of human rights and extreme poverty
(A/HRC/17/34).
Committee on Economic, Social and Cultural Rights, general comment No. 19 (2007) on the right to
social security, para. 1.
E/C.16/2006/4, para. 52.
See, for example, UN System Task Team on the Post-2015 UN Development Agenda – Realizing the
Future We Want for All: Report to the Secretary-General, June 2012. Available from
www.un.org/millenniumgoals/pdf/Post_2015_UNTTreport.pdf.
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