A/HRC/7/6 page 26 • Decreased attrition rates for prosecution and conviction (measured by administrative data from the criminal justice system) 1. Increased rates of prosecution and conviction of all forms of violence against women 2. Increased rates of prosecution and conviction of some forms 3. Flat rates of prosecution and conviction of all forms 4. Flat rates of prosecution and conviction of some forms 5. Decreasing rates of prosecution and conviction of some forms 95. States will need to report across a range of forms of violence against women to meet the requirements of this indicator. Victim protection 96. Much data on violence against women lie within the non-governmental organizations that women and girls turn to for support and advocacy. Most have to produce statistics for donors, and where resources have permitted the creation of networks and coalitions, yearly overviews of capacity and use are becoming more frequent. These are important elements in assessing met and unmet support needs, but must be based on the clear definition of a “case”. Cases are individuals/families who may have multiple contacts with a service, whereas measurement of interventions will count the same case a number of times. States should encourage, with necessary resources, regular audits of the extensiveness and use of the support systems. At the international level, we need an “index of support” reflecting variations in how support is provided, while calculating the proportion of victim-survivors with access to appropriate services. 97. NGOs play a critical role in providing expertise and support, and in acting as a bridge between victims and State agencies. While shelters and refuges have been the most publicized form of support, many women say the most important is a helpline which offers anonymity alongside possibilities to explore options. Helplines have operated across a range of forms of violence against women and are a keystone of provision. 98. Holistic and integrated responses may offer a range of services in one place and/or work across a range of forms of violence against women. While shelters are generally associated with intimate partner violence, such sanctuary is also required by girls and young women escaping, for example, sexual abuse, forced marriage, female genital mutilation and sexual exploitation, and for trafficking victims across or within borders. Health care and forensic evidence may be relevant across each of these crimes, making the provision of health-based provision such as sexual assault centres essential; in some jurisdictions, they now extend to intimate partner violence and children. 99. The longer-term support that many victims of violence need seldom receive the investment or publicity of crisis services. Investment in skill and knowledge about the impact of trauma and how it influences self-concept and social exclusion is essential. Enabling women to live free of