A/HRC/44/49
in conflict with the requirements of necessity and proportionality under article 19 (3). 55
Legislation to impose such prohibitions has been proliferating in countries including
Ethiopia, France, Italy, Malaysia, Pakistan, the Russian Federation and the United Kingdom
of Great Britain and Northern Ireland.56
50.
Numerous countries have pre-existing “false information” laws, the principal
intention or effect of which is to restrict criticism of government or the reporting of news
not favoured by government or officials. The example of Malaysia raises a concern despite
the State’s repeal of its 2018 Anti-Fake News Act (No. 803). The Act had made it an
offence for anyone to knowingly and maliciously create, offer, publish, print, distribute,
circulate or disseminate any fake news or publication containing fake news (art. 4, para. 1).
The law made the offence punishable with significant fines, imprisonment or both. After a
change in government, however, opposition to the legislation had a significant effect: a bill
to repeal the Act was passed in December 2019.57 Nonetheless, the Government of Malaysia
now appears to be relying on its regular penal code to charge individuals with circulating
false information about COVID-19.58 Similarly, there is growing concern that Singapore,
which in 2019 enacted a law prohibiting deliberate “online falsehoods”, will use its new
authority to address pandemic information.59
2.
Internet search and social media
51.
Private search engine and social media companies are justifiably under significant
pressure to ensure that they do not enable potentially harmful public health disinformation
to circulate on their platforms. Several have already taken aggressive steps to address
misinformation about the COVID-19 virus. Many have developed approaches to ensure
that, whenever a person searches for information related to the disease, an early search
result includes verified information from a public health authority. Others are reinforcing
their existing policies, for instance by removing content that may “discourage people from
seeking medical treatment or claim that harmful substances have health benefits”.60 Twitter
is expanding its definition of “harm” to include “content that goes directly against guidance
from authoritative sources of global and local public health information”. 61 One analyst
found that platforms were taking “an unusually aggressive approach in removing
misinformation and other exploitative content and boosting trusted content”, like
information from WHO. 62 At the same time, public health measures such as social
distancing have led companies to drastically reduce their content moderation workforce,
leading to an increase in the use of tools of automation – and the admission of likely
mistakes.63
52.
As has been evident during the COVID-19 pandemic, social media and search
engine companies have an enormous impact on public discourse and the rights of
individuals on and off their platforms. There is potential for mistakes, particularly in the
context of the emphasis on tools of automation, that could cause significant public health
55
56
57
58
59
60
61
62
63
Research paper 1/2019 of the Special Rapporteur, pp. 9–10.
See the end of mission statement issued by the Special Rapporteur on his visit to Ethiopia, available at
www.ohchr.org/EN/NewsEvents/Pages/DisplayNews.aspx?NewsID=25402&LangID=E; and FRA
5/2018, ITA 1/2018, MYS 1/2018, MYS 6/2018, PAK 13/2015, RUS 4/2019 and GBR 4/2015.
“Finally, Dewan Negara approves repeal of Anti-Fake News Act“, The Star, 19 December 2019.
Article 19: International Centre against Censorship, “Malaysia: Stop using repressive laws to counter
misinformation about coronavirus“, 24 March 2020.
For background, see SGP 3/2019, and the letter dated 5 July 2019 from the Permanent Representative
of the Singapore to the United Nations Office and other international organizations in Geneva
addressed to the Special Rapporteur. Available from
https://spcommreports.ohchr.org/Tmsearch/TMDocuments.
YouTube Help, “Coronavirus disease 2019 (COVID-19) updates”, FAQ: How is YouTube fighting
misinformation around coronavirus (COVID-19)? Available at
https://support.google.com/youtube/answer/9777243?hl=en (accessed 6 April 2020).
Vijaya Gadde and Matt Derella, “An update on our continuity strategy during COVID-19“, Twitter,
16 March 2020.
Evelyn Douek, “COVID-19 and social media content moderation“, Lawfare, 25 March 2020.
Facebook, “Keeping our platform safe with remote and reduced content review“, 19 March 2020.
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