A/HRC/17/27 43. The Special Rapporteur believes that censorship measures should never be delegated to a private entity, and that no one should be held liable for content on the Internet of which they are not the author. Indeed, no State should use or force intermediaries to undertake censorship on its behalf, as is the case in the Republic of Korea with the establishment of the Korea Communications Standards Commission, a quasi-State and quasi-private entity tasked to regulate online content (see A/HRC/17/27/Add.2). The Special Rapporteur welcomes initiatives taken in other countries to protect intermediaries, such as the bill adopted in Chile, which provides that intermediaries are not required to prevent or remove access to user-generated content that infringes copyright laws until they are notified by a court order. 28 A similar regime has also been proposed in Brazil.29 Responsibility of intermediaries 44. Given that Internet services are run and maintained by private companies, the private sector has gained unprecedented influence over individuals’ right to freedom of expression and access to information. Generally, companies have played an extremely positive role in facilitating the exercise of the right to freedom of opinion and expression. At the same time, given the pressure exerted upon them by States, coupled with the fact that their primary motive is to generate profit rather than to respect human rights, preventing the private sector from assisting or being complicit in human rights violations of States is essential to guarantee the right to freedom of expression. 45. While States are the duty-bearers for human rights, private actors and business enterprises also have a responsibility to respect human rights. In this regard, the Special Rapporteur highlights the framework of “Protect, Respect and Remedy” which has been developed by the Special Representative of the Secretary-General on the issue of human rights and transnational corporations and other business enterprises. The framework rests on three pillars: (a) the duty of the State to protect against human rights abuses by third parties, including business enterprises, through appropriate policies, regulation and adjudication; (b) the corporate responsibility to respect human rights, which means that business enterprises should act with due diligence to avoid infringing the rights of others and to address adverse impacts with which they are involved; and (c) the need for greater access by victims to effective remedy, both judicial and non-judicial.30 46. The Special Rapporteur notes that multi-stakeholder initiatives are essential to deal effectively with issues related to the Internet, and the Global Network Initiative serves as a helpful example to encourage good practice by corporations.31 Although only three corporations, namely Google, Microsoft, and Yahoo!, have participated in this initiative so far, the Special Rapporteur welcomes their commitment to undertake a human rights impact assessment of their decisions, including before entering a foreign market, and to ensure transparency and accountability when confronted with situations that may undermine the rights to freedom of expression and privacy. Google’s Transparency Report32 is an outcome of such work, and provides information on Government inquiries for information about users and requests for Google to take down or censor content, as well as statistical information on traffic to Google services, such as YouTube. By illustrating traffic patterns for a given country or region, it allows users to discern any disruption in the free flow of information, whether it is due to Government censorship or a cable cut. 28 29 30 31 32 Ley No. 20435, Modifica La Ley No.17.336 Sobre Propiedad Intelectual, chap. III, art. 85-L – art. 85U, adopted on 4 May 2010. “New Draft Bill Proposition: Available for Download”, Marco Civil da Internet, 21 May 2010. A/HRC/17/31, para. 6. See http://www.globalnetworkinitiative.org/principles/index.php. See www.google.com/transparencyreport. 13