A/HRC/42/47/Add.2
Sabah State Water Department manages bulk water and is responsible for retail water
supplied to households in both rural and urban areas. In terms of sanitation, Sabah is
striving to have a streamlined approach for all its divisions by consolidating the
responsibility that is distributed among each local government. The Sabah Public Works
Department is in the process of taking over responsibility for sewerage systems from local
authorities in accordance with the Sewerage Services Enactment 2017.
17.
In Sarawak, the provision of water services is under the purview of the Ministry of
Utilities Sarawak. The water supply agencies under the Ministry are Kuching Water Board,
Sibu Water Board, Laku Management and the Rural Water Supply Department. Both
Kuching Water Board and Sibu Water Board are statutory bodies providing water supply to
Kuching and Sibu, respectively, and their surrounding areas. Laku Management is a wholly
owned company of the Sarawak Government and provides water supply to Miri, Bintulu
and Limbang. The Rural Water Supply Department provides water supply to the remaining
areas of Sarawak, including the other towns and rural areas. The Sewerage Services
Department Sarawak, linked to the Ministry of Local Government and Housing, provides
centralized sewerage services to parts of City of Kuching, while Bintulu Development
Authority provides centralized sewerage services in Bintulu. Other areas rely on individual
solutions and on the support of local and municipal authorities.
2.
Financial sustainability of service providers
18.
In order to address the financial sustainability of service providers, the reform
resulted in the creation of a water asset management company, a Government-owned entity
responsible for water asset management. The company works on the concept of “build and
lease”: after funding the construction of water infrastructure, the company leases it to water
service providers. The company operates in Peninsular Malaysia, while the federal
government supports the two states in East Malaysia to supply urban water and sewerage
through loans, often in the form of soft loans. After listening to interlocutors in the two
states, the Special Rapporteur observes that the budget allocated by the federal government
is insufficient, particularly considering the high costs involved in providing water and
sanitation services to the sparsely located population in remote rural areas, which account
for the majority of the territory covered by those states.
19.
The levels of water and sanitation services in Sabah, Sarawak and Kelantan are
lower than in the rest of the country. In order to bridge this difference, the Government
must implement focused policies that include sufficient and sustainable funding for those
states. Those three states would benefit if the federal government allocated more financial
resources in the form of grants specifically dedicated to improving water and sanitation
services until they reach an acceptable level. Disparities in access to water and sanitation
require focused attention in order to make the country progress towards more equal and
adequate access to services in all its regions.
3.
Regulation
20.
Another outcome of the reform was the establishment of a water and sanitation
regulator. All water and sewerage services in Peninsular Malaysia are licensed and
regulated by the National Water Services Commission, under the Water Services Industry
Act 2006. The Special Rapporteur finds the regulatory strategy currently in place at the
federal level adequate. The National Water Services Commission requests providers to
develop a three-year plan. It provides institutional support linked to the achievement of
agreed performance indicators. The Special Rapporteur recommends that the National
Water Services Commission carry out its regulatory functions in a manner free from
pressure from any illegitimate interests and that the main objectives of regulation are
aligned with the human rights to water and sanitation (see A/HRC/36/45).
21.
The National Water Services Commission does not play a role in East Malaysia and
therefore the national regulatory strategy does not apply in those states. In Sarawak, the
State Water Authority regulates water supply authorities. It also has the role of managing
water resources and water catchment areas in the state. Since Sabah does not have an
independent regulator, the water department in Sandakan performs that role. The Special
Rapporteur encourages the Government, in consultation with state governments, to
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