A/HRC/27/75 Parliament, outline areas where the authorities should be providing basic services, in line with the Guiding Principles on Internal Displacement.3 Besides stronger Government involvement, international assistance is needed. The temporary conditions in which most of internally displaced persons live in collective centres will not be sustainable for much longer. The situation is further exacerbated by the expected energy shortages in the country, which will likely affect the entire population, but, in particular, disproportionately affect internally displaced persons residing in temporary shelters that are ill-suited for colder temperatures. 22. In early August 2014, the Government of Ukraine regained control of some of the areas that had been seized by the armed groups and managed to restore law and order. In Slovyansk, some 20,000 residents who had fled the fighting have since returned home. 4 Government ministries and volunteer groups began working to restore essential services, clearing away rubble and unexploded ordinance as well as rebuilding damaged areas. All basic services have been restored and residents started receiving social welfare benefits and pensions that had not been paid during May and June 2014 when the city was under the control of the armed groups. 23. The Human Rights Monitoring Mission in Ukraine also received reports of allegations of human rights violations committed by volunteer battalions under the Ministry of Defence or the Ministry of Internal Affairs in the aforementioned areas. Those reports included cases of arbitrary detention, enforced disappearances and torture. Such allegations must be investigated and those responsible held accountable. In addition, the relevant ministries should exercise more control over the volunteer battalions. As at 16 August 2014, the Security Service of Ukraine and the police had reportedly detained more than 1,000 people in the Donbass region, invoking “irrefutable evidence of their participation in terrorist activities”. The procedural rights of those people have not always been observed and there were reports of ill-treatment during arrest or in custody. Particular attention must be paid to ensure the presumption of innocence and that people are not subjected to reprisals. 24. The media, and, at times, lack of professionalism, is playing an increasing role in fuelling conflict, dividing society and causing tensions. The deterioration of the situation has been accompanied by disinformation, incitement to hatred and propaganda, carried out predominantly by the Russian-language media. Foreign and domestic journalists have been threatened, abducted and killed. The Donetsk and Luhansk self-proclaimed “people’s republics” have unlawfully prevented broadcasting of Ukrainian channels in the territory under their control. At the same time, several Russian television channels have been banned by the Ukrainian authorities, following court decisions. It is important to maintain an environment in which the public can benefit from pluralistic information, while calls for hate speech and violence are curbed. In addition, all acts of intimidation against journalists must be condemned and the Government must ensure that all acts of violence are properly investigated. 25. Ukrainians are also likely to be facing more challenges in terms of their economic and social rights because of the impact on their economy of the ongoing situation in eastern Ukraine and in the Autonomous Republic of Crimea. 3 4 Office for the Coordination of Humanitarian Affairs, Guiding Principles on Internal Displacement, (Geneva, 2004). According to UNHCR, since early July 2014. 7