A/HRC/41/CRP.2 casualties to bring them close to zero, until a sustainable solution to the conflict is found. Adherence to the Minsk Agreements and respect of international humanitarian law have been key factors in making this happen. 29. During the entire conflict period, from 14 April 2014 to 15 May 2019, OHCHR recorded in total 3,033 civilian deaths (1,800 men, 1,049 women, 98 boys, 49 girls and 37 adults whose gender is unknown). Taking into account the 298 deaths on board of Malaysian Airlines MH17 flight on 17 July 2014, the total death toll of the conflict on civilians has been at least 3,331. The number of injured civilians is estimated to exceed 7,000. 30. OHCHR welcomes the Government’s decision, taken in March 2019, to develop a national policy framework that would establish institutional authorities and responsibilities for the protection of civilians and civilian objects in hostilities as recommended in the 2018 United Nations Secretary General’s report on protection of civilians in armed conflict. The policy should be adopted without delay and its implementation supported by the development of the relevant plan of action. B. Economic and social rights 31. The socio-economic situation in Ukraine continues to be jeopardised by the continuing conflict in the east. People living in isolated villages and near the contact line are especially affected, due to the lack of access to quality services. Divisive and discriminatory policies, legislation and practices continued to affect, among other rights, freedom of movement and access to pension and social benefits. 1. Remedy and reparation to civilian victims 32. Five years after the outbreak of the conflict, remedy and reparation to civilian victims – especially those injured (including hundreds of individuals whose injury resulted in disability), and families of those killed – remains lacking. Despite the advances for the social protection of victims brought about by the implementation of amendments to the law on war veterans relating to persons whose disabilities resulted from conflict-related injuries, the lack of a comprehensive State policy and mechanism on remedy and reparation in line with international standards, advocated for by OHCHR, remains a concern. During the reporting period, the inter-agency commission created to establish the nexus between disability and conflict-related injury considered 32 cases, having approved 24 applications, rejected five and requested additional clarifications on three. 33. OHCHR notes positive court cases regarding remedy and reparation to families who lost their family members due to hostilities. Two courts in Donetsk and Kharkiv regions 11