A/HRC/11/13
page 23
94. With regard to civil claims, a complainant may not be able to obtain an effective remedy
from a company through a host State’s national courts because of a range of legal and practical
impediments. There may be no available course of action. The courts may lack the capacity to
handle complex claims. Costs are frequently prohibitive: even filing a case may be too expensive
for poor individuals and communities, and cost allocation provisions like the “loser pays” may
preclude many more claimants from bringing a case. In the event of a favourable judgement
enforcement may be difficult, especially if the company lacks sufficient assets.
95. Where the company is a subsidiary of an overseas parent, additional factors can compound
these barriers. The parent company may use its own leverage with the host Government or
mobilize the home Government and international financial institutions. The alternative of filing a
suit in the parent company’s home State for the subsidiary’s actions, or for the parent’s own acts
or omissions, can raise jurisdictional questions about whether it is the appropriate forum, and
may trigger policy objections by both home and host State Governments. Moreover, the
standards expected of parent companies with regard to subsidiaries may be unclear or untested in
national law. Such transnational claims also raise their own evidentiary, representational, and
financial difficulties.
96. As regards criminal proceedings, even where a legal basis exists, if State authorities are
unwilling or unable to dedicate the resources to pursue allegations, currently there may be little
that victims can do.
97. Legal and practical access barriers are often accentuated for “at risk” or vulnerable groups,
whether companies are national or transnational. Such groups may include women, children and
indigenous peoples, as well as those marginalized for other reasons in their interactions with
companies.54 Governments have a critical role - and in some cases, a duty - to raise awareness of
the risks facing these individuals and communities, and to ensure that their rights are adequately
protected, including by providing access to remedy.
98. The Special Representative will continue research and consultations on barriers to judicial
remedy, as well as possible options to address them.
D. Non-judicial mechanisms
99. In his 2008 report, the Special Representative presented a set of grievance mechanism
principles. Six should underpin all non-judicial grievance mechanisms: legitimacy, accessibility,
predictability, equitability, rights-compatibility and transparency.55 As a seventh principle
specifically for company-level mechanisms, he stressed that they should operate through
dialogue and mediation rather than the company itself acting as adjudicator. The remainder of
this section looks at mechanisms at company, national and international levels.
54
The Lowenstein International Human Rights Law Clinic at Yale University is conducting
research for the Special Representative on the challenges confronting artisanal miners in
engaging with large-scale mining companies and in accessing effective remedy.
55
A/HRC/8/5, para. 92.
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