Compilation of all recommendations made by the Independent International Fact-Finding Mission on Myanmar, to the
Government of Myanmar, armed organizations, the UN Security Council, Member States, UN agencies, the business
community and others in English
the use of their platform in Myanmar for the spread and promotion of threats and the
incitement to violence, hostility and discrimination. They should be transparent about their
policies and practices to identify and remove objectionable content. They should publicly
release disaggregated data regularly, including the number and type of content violations,
the platform used, number of complaints received and average processing time, number of
content removals, number of accounts or pages taken down or suspended
(A/HRC/39/CRP.2).
141. All social media platforms active in Myanmar, including messenger systems, should
enhance their capacity to combat the use of their platforms for the spread and promotion of
threats and the incitement to violence, hostility and discrimination. This includes hiring
sufficient content moderators who are familiar with the context, background and nuances of
Myanmar language and the issue of hate speech in the country, and providing them with
training on human rights standards (A/HRC/39/CRP.2).
142. All social media platforms active in Myanmar, including messenger systems, should
retain indefinitely copies of material removed for use by judicial bodies and other credible
accountability mechanisms addressing serious human rights violations committed in
Myanmar in line with international human rights norms and standards, including where
such violations amounted to crimes under international law (A/HRC/39/CRP.2).
143. All social media platforms active in Myanmar, including messenger systems, should
establish early warning systems for emergency escalation, involving all relevant
stakeholders. All death threats and threats of harm in Myanmar should be treated as serious
and immediately removed when detected. The early warning systems should be developed
and operated transparently and in consultation with key stakeholders, including civil society
organizations. It should be supported by a formal stakeholder group to provide advice and
to monitor performance (A/HRC/39/CRP.2).
144. All social media platforms active in Myanmar, including messenger systems, should
actively assist efforts to promote tolerance, peace and the human rights of all the Myanmar
people. They should ensure access of all Myanmar users to credible sources of information
and alternative views, including by reviewing their advertising models to ensure that they
do not adversely affect diversity of opinion and ideas. They should assist users to
distinguish verified, credible news from disinformation, particularly on matters of high
public interest or carrying a high risk of violence, including by cooperating with initiatives
that offer fact-checking services to users (A/HRC/39/CRP.2).
145. Before entering any new market, particularly those with volatile ethnic, religious or
other social tensions, Facebook and other social media platforms, including messenger
systems, should conduct in-depth human rights impact assessments for their products,
policies and operations, based on the national context and take mitigating measures to
reduce risks as much as possible (A/HRC/39/CRP.2).
20
Select target paragraph3
Connect to a paragraph
Connect to an entity
Disable highlights
Add to table of contents