A/HRC/11/L.11
page 57
105. All agencies and facilities should have written policy and practice statements consistent
with the present Guidelines, setting out clearly their aims, policies, methods and the standards
applied for the recruitment, monitoring, supervision and evaluation of qualified and suitable
carers to ensure that those aims are met.
106. All agencies and facilities should develop a staff code of conduct, consistent with the
present Guidelines, that defines the role of each professional and of the carers in particular and
includes clear reporting procedures on allegations of misconduct by any team member.
107. The forms of financing care provision should never be such as to encourage a child’s
unnecessary placement or prolonged stay in care arrangements organized or provided by an
agency or facility.
108. Comprehensive and up-to-date records should be maintained regarding the administration
of alternative care services, including detailed files on all children in their care, staff employed
and financial transactions.
109. The records on children in care should be complete, up to date, confidential and secure,
and include information on their admission and departure and the form, content and details of the
care placement of each child, together with any appropriate identity documents and other
personal information. Information on the child’s family should be included in the child’s file as
well as in the reports based on regular evaluations. This record should follow the child
throughout the alternative care period and be consulted by duly authorized professionals
responsible for his/her current care.
110. The above-mentioned records could be made available to the child, as well as to the
parents or guardians, within the limits of the child’s right to privacy and confidentiality, as
appropriate. Appropriate counselling should be provided before, during and after consultation of
the record.
111. All alternative care services should have a clear policy on maintaining the confidentiality
of information pertaining to each child, which all carers are aware of and adhere to.
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