A/HRC/45/14/Add.2 the community that violence and abuse against older persons are serious crimes and will be treated as such. 96. She also notes that the continued prevalence of abuse of older persons indicates that normative action is not enough and that further measures and mechanisms are required to detect, report and prevent all forms of abuse of older persons in all care settings, including institutional and domestic settings. Protocols and processes are needed to assist individuals, families, carers in institutional settings and community groups to understand the issues surrounding abuse of older persons, to recognize individuals who are at risk and to respond when appropriate. Caregivers in domestic and institutional settings need to be further sensitized and trained on how to prevent and detect violence against and abuse, maltreatment and neglect of older persons. 97. The Independent Expert encourages the Government to adopt criteria and guidelines for the provision of victim-oriented and culturally appropriate legal, biopsychosocial cultural and economic assistance that recognize the special needs of older women belonging to Māori and Pasifika and other communities, while ensuring that culturally sensitive efforts uphold the universality of rights. Education, training and lifelong learning 98. The Independent Expert notes that there is a need for a holistic approach that encompasses continuous learning, education and vocational training for older persons. She recommends that the Government further its analysis of labour market needs in order to align the education and vocational training of older persons with those requirements. Training and retraining, educational and professional development offers should also be available to older persons. 99. Ensuring access to education and training in old age requires that the living environment of older persons be taken into account in the planning and design of educational offers. While targeted educational programmes are important, older persons should not be excluded from broader educational programmes, as this would be limiting and could also lead to creating spaces of social exclusion. 100. The Independent Expert stresses the need to ensure that educational offers are inclusive of all older persons, taking into account digital and language barriers, and that they reach both rural and urban municipalities, and ensure equality of access for all communities. Adequate standard of living 101. The Independent Expert notes that private rental housing is unaffordable for older persons who rely on the Superannuation, which is based on the assumption of mortgage-free home ownership for older persons. With the ongoing changes of tenure patterns, the number of older persons facing material and economic hardship and poverty will increase and many of them will live in rented housing. She encourages the Government to start to reinvest in affordable housing to address the growing housing needs of older persons, ensuring that affordable and adequate housing options are available. She also points to the need to ensure that legislation regulating retirement villages adopts an age-sensitive approach, enabling older persons to make informed decisions as to whether or not to enter into contractual agreements. 102. She notes the need to provide housing choices and options to ensure that older persons can age in the community. She encourages the Government to take this into account in the development of the Kāinga Ora Accessibility Policy, which has committed to ensuring that at least 15 per cent of new houses meet universal design standards. 103. The Independent Expert stresses the need to adopt a human rights-based approach to disaster recovery frameworks to ensure that the response, service, support and information is adapted to the specific needs and conditions of older persons. Adaptation measures require national legal frameworks to protect the rights of older persons who are affected, drawing upon existing standards, guidelines and best practices, such as the Operational Guidelines on the Protection of Persons in Situations of Natural Disasters, the Peninsula Principles on Climate Displacement 17

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