A/HRC/42/47/Add.2
management of water resources and the supply and distribution of water. Second, the Water
Supply Regulations 1995 outlines technical and administrative standards related to the
provision of water supply services, including tariffs related to abstracting groundwater and
consumer tariffs. Third, the Sewerage Systems and Services Ordinance 2005 regulates the
sewerage systems and services in urban areas.
12.
The Special Rapporteur emphasizes that the Government should take steps to
harmonize the legal standards and ensure that practices throughout Malaysia are in line with
the human rights framework. He highlights the responsibility of the Government to ensure
coherence across states in both Peninsular Malaysia and East Malaysia, particularly
providing legal safeguards to protect the human rights to water and sanitation of the entire
population.
B.
Institutional framework
13.
Prior to the reform of the water and sanitation sector, the water services industry was
under the purview of each state government, which owned the water infrastructure and
operated water services. Some states, such as Selangor and Johor, were exceptions in that
water services operations had been privatized and private concessionaires were responsible
for the treatment and supply of water to consumers. 2 The decentralized system of the water
sector was not centrally regulated, resulting in varying quality and differing charges for
water and sanitation services, from state to state. In the states in which water services had
been privatized, operations were fragmented with several private operators involved in
providing water supplies to the states, in a highly inefficient manner. 3
14.
As a result of the reform, the federal government is mandated to regulate water
supplies and sanitation services with authority over water-based projects, while the states
retain their power to declare and regulate water catchment areas, water sources and river
basins. Institutional actors at the federal level have been consolidated to ensure provision,
regulation, and funding for both water and sanitation. Notably, in 2018, the Ministry of
Water, Land and Natural Resources was established. It is responsible for developing
integrated water management systems, from water catchment to households’ access to
water. Several other institutional bodies in the water and sanitation sector were established,
including: the federal mechanism for the provision of sanitation; the National Water
Services Commission, the national regulator; and the water asset management company, the
custodian of water assets. Sabah and Sarawak decided not to be part of the new institutional
architecture and retained their own institutional frameworks and autonomy over the
provision of water and sanitation services.
1.
Service providers
15.
In Peninsular Malaysia, responsibility for water resources rests with the state
governments, which manage the existing water basins, canals, rivers and water catchment
areas. Many states provide water directly, except for Johor, in which certain water services
are privatized. As regards sanitation, Indah Water Konsortium provides sewerage services
to states in Peninsular Malaysia, except for the State of Kelantan and the two districts in the
State of Johor. The Special Rapporteur notes that it is essential that the Government assess
whether the absence of federal bodies in those states has affected the quality of services.
This assessment should be the fundamental guideline for assessing whether stronger
support for sewerage services and individual sanitation solutions in East Malaysia and
Kelantan and Johor is needed.
16.
In Sabah, institutional actors in the water sector are divided between those involved
in bulk water supply, including water treatment, and those involved in retail water
distribution to households. Bulk water management in the urban areas of Sabah is
privatized and managed by three private companies with concession contracts from the
state. In areas in which the concessionaires are not present, particularly rural areas, the
2
3
4
See www.paab.my/regulations/national-water-services-industry-restructuring-initiatives.
Ibid.
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