A/HRC/41/41
democratic society. Their purpose is the opposite: to intimidate civil society actors, destroy
their credibility and legitimacy and deny them the attention necessary for mobilization in
the digital space. These attacks undermine the ability of civil society organizations and
activists to share or receive information and communicate with others. They create
incentives for self-censorship, while threatening individuals’ personal security and
integrity.
45.
For example, trolls are instructed to disseminate propaganda, isolate or drown out
critical views, and inhibit anti-government movements, while amplifying the messages of
government officials and boosting follower numbers. 62 In Oman, for example, authorities
“systematically hack into online accounts and hijack them and flood social media such as
Twitter with an endless stream of hashtag references, thus disrupting discussion on specific
topics”.63
46.
The use of commercial spyware, such as FinFisher monitoring technology and the
Pegasus spyware suite, to launch cyberattacks against civil society actors is another
example of this trend. Well-documented reports have linked the Pegasus spyware suite to
spyware attacks against activists and human rights defenders in Bahrain, Kazakhstan,
Mexico, Morocco, Saudi Arabia and the United Arab Emirates, among others. 64 These
attacks allow hacking into, and watching in real time, their communications, location and
activities,65 and can affect targets both within a State or extraterritorially. 66
47.
Infiltrating social media groups or forums and tracking the online activities of civil
society by “friending” activists is another technique used. Open source intelligence can also
allow for the pre-emptive disruption of peaceful protests by arresting organizers who are
communicating and planning their activities online.
48.
Women and lesbian, gay, bisexual, transgender and intersex persons are at particular
risk of facing these attacks. For example, the Government of Egypt reportedly identified
and arrested lesbian, gay, bisexual, transgender and intersex activists by infiltrating and
surveilling their activities on social media platform Grindr. 67 Authorities in Brazil used
Tinder to form relationships and then conduct surveillance on women activists engaged in
protests. 68 In Thailand, women human rights defenders were subjected to extensive
discrediting, harassment campaigns and death threats in blogs and on social media.69 These
attacks take particular forms, which include the dissemination of doctored pictures, usually
of a sexualized and gendered nature; the spreading of information designed to discredit,
often full of harmful and negative gender stereotypes; violent hate messages and
threatening messages on social networks, including calls for gang rape and for murder; and
breaches of privacy, including hacking into family members’ computers and phones and
exposing the phone number, the home address and personal and family photos. The
mandate holder echoes the findings of the Special Rapporteur on violence against women,
its causes and consequences, that online abuse against women is a direct attack on women’s
visibility and full participation in public life, and should be duly investigated and
punished.70
62
63
64
65
66
67
68
69
70
12
Institute for the Future, “State-sponsored trolling: how governments are deploying disinformation as
part of broader digital harassment campaigns” (2018).
A/HRC/29/25/Add.1, para. 34.
See, for example, the Citizen Lab, “Hide and seek: tracking NSO Group’s Pegasus spyware to
operations in 45 countries”.
See LBN 2/2018.
Brief of amici curiae submitted in John Doe a.k.a. Kidane v. Federal Democratic Republic of
Ethiopia before the United States Court of Appeals for the District of Columbia Circuit.
Article 19, “Apps, arrests and abuse in Egypt, Lebanon and Iran”, February 2018.
Privacy International, “State of privacy Brazil”.
See, for example, THA 6/2017.
See A/HRC/38/47.
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