A/HRC/31/34 74. The Child Helpline International Foundation is a global network of 192 child helplines in 145 countries that together receive more than 14 million contacts a year from children and young people in need of care and protection. It supports the creation and strengthening of national toll-free child helplines worldwide, and uses child helpline data and knowledge to highlight gaps in child protection systems and to advocate for the rights of children. VII. Conclusion and recommendations 75. While OHCHR notes that efforts have been made at different levels to ensure effective laws and policies to protect children from sexual exploitation online, it is fundamental that States: (a) Ratify all relevant regional and international instruments regarding the sale and sexual exploitation of children online; (b) Establish clear and comprehensive legal frameworks to prohibit and to criminalize all forms of sale and sexual exploitation of children online; (c) Improve coordination through effective multi-stakeholder engagement bringing together relevant State agencies, non-governmental organizations and representatives of industry; at a general level, a multi-stakeholder platform should be put in place to propose a safe, inclusive and empowering digital agenda for children; (d) Strengthen support for services responsible for the identification of victims, as well as for the detection, investigation, prosecution and punishment of those responsible for any offences committed; (e) Ensure that children – both girls and boys, as well as children in vulnerable or marginalized situations – are consulted in order to take into account their views and experiences in developing laws, policies and programmes relating to digital media and ICTs; (f) Promote and facilitate international and regional coordination and collaboration to ensure effective enforcement of the applicable legal framework; (g) Establish a permanent global task force to harmonize practices and procedures, share expertise and scale-up good practices, and to provide States with assistance in developing national laws, policies and strategies to effectively combat online child sexual exploitation; (h) Encourage public-private partnerships to promote the use of ICT to support children’s access to information on their rights and to facilitate their participation in the shaping of policies, programmes and services concerning them; (i) Coordinate with the ICT industry so that it develops and puts in place adequate measures to protect children from the risks posed by ICT. Where such risks are detected, States and industry should work together to provide prompt and effective procedures for the removal of prejudicial or harmful material involving children. States should comply with the ITU/UNICEF Guidelines for Industry on Child Online Protection; (j) Further strengthen awareness-raising and education programmes for children on preventing and responding to risks when they use digital media and ICT, with the involvement of children, including through the development of child-friendly information material; this should include programmes on privacy risks related to the use of digital media and ICT and regarding self-generated content; 16

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