A/HRC/37/50/Add.2 of complaints as to law enforcement officers. It foresees the establishment of a Law Enforcement Oversight Commission that provides a more effective complaint system and also envisages the establishment of a central registration system that monitors the processing of complaints about law enforcement officers as well as the sanctions imposed as a result of these actions. The central registry system will enter into force following the adoption of regulatory framework. 26. Within the Directorate General of Prisons and Detention Houses of the Ministry of Justice (MoJ) there is a complaint Bureau where personal petitions or any complaints received by BIMER (Communication Centre of the Prime Ministry), CIMER (Communications Centre of the Presidency), and the Directorate General Prisons and Detention Houses are investigated in detail and processed as required. 27. Detainees or convicts, their relatives and associations can also file complaints to the Human Rights Bureau within the Directorate General for Prisons and Detention Houses of the MoJ. Allegations of violations of human rights are investigated in detail and the applicants are informed about the developments. 28. In addition; in October 2016, to facilitate the filing and swift processing of torture and ill treatment complaints, upon the instruction of the Minister of Justice, a specific unit has been established to deal with all allegations of ill-treatment at the penitentiary institutions and to inform the relevant persons of the outcomes. 29. In this unit, allegations and comments appeared in the media, reported by the international organizations and monitoring mechanisms recognised by Turkey are immediately taken into consideration. 30. Furthermore, a citizen’s portal has been created. The complaints received via this portal are assessed carefully. 31. As to General Observations (Paragraph 24), the Government wishes to inform that the allegation regarding “extensive intervention with the human rights……” is unacceptable as all judicial proceedings against the suspected plotters of the 15 th July terrorist coup attempt and members of FETÖ/PDY are initiated as per decisions of the members of independent judiciary. 32. In Paragraphs 29 and 30, the PKK and the so-called “Islamic State of Iraq and AlSham (ISIS)” are not indicated as terrorist organizations. Also, the term “Kurdish insurgency” is a misrepresentation of the reality. Turkish nation is not a juxtaposition of communities or groups. It is composed of citizens, who are equal before the law irrespective of their origins in terms of language, race, colour, ethnicity, religion or any other such particularity, and whose fundamental rights and freedoms are enjoyed and exercised individually in accordance with the relevant law. While Turkey is countering PKK terrorism, citizens of Kurdish origin are integral part of the nation. The violent attacks perpetrated by terrorist organization PKK cannot be described as “Kurdish insurgency”. Torture and ill treatment 33. The Government wishes to express that allegations of torture and ill treatment raised in connection with the terrorist coup attempt of 15th July 2016, as well as southeast Turkey, under this section are unacceptable. 34. It seems that most of the interviewees are apparently members of terrorist organizations and the Report has given full credit to the statements of suspects of offences of overthrowing the Government of the Republic of Turkey, establishing an oppressive and totalitarian system through use of force, violence, threat, blackmailing and other unlawful means. 5