A/HRC/10/24 page 27 How: By written communication directly to the Chairperson of the Special Procedures Coordination Committee. The communication must be signed, dated and contain the information necessary to contact the author of the communication. If the subject of the communication relates to a specific event or activity, the communication must be timely. Substantial delay may make fair consideration of the matter impossible or moot. Review procedure: When a communication is received, the Chairperson will first review it for the purpose of determining whether (a) appropriate corrective action has been or can be taken without the necessity for a broader inquiry; (b) intervening events have made action on the communication unnecessary; (c) the basis of the communication is directly related to substantive determinations made by a mandate-holder within the scope of their mandate; (d) the situation described in the communication is on its face either clearly irreproachable or plainly without veracity and/or any other reason that review of the matter should be deemed inappropriate a priori. If any of these apply, then the Chairperson will communicate the same to the author of the communication orally or in writing. If none of the above descriptions apply, and if the communication relates to the conduct of an individual mandate-holder, the Chairperson will forward the communication to the mandate-holder and request a response. That response and the original communication will then be distributed to the entire Coordination Committee. If the communication is of a more general nature, it will be immediately distributed to the other members of the Coordination Committee for their consideration and comment. When the matter under consideration is the conduct of an individual mandate-holder, the communication and the subsequent procedure must be treated as a matter of utmost confidentiality. However, the Chairperson may communicate orally or in writing with the author of the communication, the subject mandate-holder and other stakeholders who may have knowledge of the matter, and may review any relevant documents. Neither the Chairperson nor the Committee will undertake to make findings of fact about any matter that is reasonably in dispute. Outcomes: In addressing matters brought before it as communications, the Committee will be guided solely by its interest in preserving and strengthening the system of special procedures based on integrity, independence and impartiality. The powers of the Committee are limited by its mandate to enhance and facilitate the work of mandate-holders. In addressing communications, then, the Committee may undertake one or more of the following actions: prepare a guidance note that will be distributed to all mandate-holders and the author of the communication, which sets forth the relevant issues and facts, an explanation of the thinking of the Committee on the matter and, where necessary, a recommendation that the manual be amended to give guidance to all mandate-holders on how such situations might best be handled in the future. The guidance note will not include the name of the author of the communication or of the subject mandate-holder, if individual conduct is in question. Recommended changes to the manual will be vetted by the entire body of special procedures.