A/HRC/42/40/Add.3 • War veterans and participants in hostilities – 55 000, requests, 8.9 % Key outcomes of 2018 • 91 120 representations in criminal proceedings • 72 800 representations in civil and administrative cases • 553 301 legal consultations and explanations • 280 acquittals and closing of the proceedings • 6 809 individuals discharged on probation Key success factors: • state funding (disbursement of budgetary funding with amounts growing every year); • political support (effective and contributing governmental and parliamentary procedures concerning the adoption of the required legislation and its amendments); • human resources (constant development of staff’s soft and hard skills, upward mobility, competitive wage); • wide geography (free legal aid access points in every district created); • collaboration with National Bar Association (7,000 advocates involved besides of free legal aid system’s staff, training courses provided, overall control of free legal aid quality). Legal Awareness Project “I HAVE A RIGHT” The Ministry of Justice implements All-Ukrainian Legal Awareness Project “I HAVE A RIGHT!” as a huge legal awareness component to provide access to justice for everyone. The Project covers more than 14 million people with more than 800 000 legal awareness events performed and 12 million information materials distributed. There is significant increase in the citizens’ awareness of their rights (up to more than 20% if compared to 2016), and by 10% - the proportion of citizens who are ready to defend their rights. Key success factors: • well-established communication with civil society (participation of human rights NGOs in project with more than 27 thousand partners involved); • strategic planning for informational campaigns; • deep cooperation with stakeholders; • mixed formats of communication with target audience; • the modular structure of legal awareness campaigns; • international partner`s support; • orientation on people’s needs; • non-standard educational solutions. Among the latest international recognitions, Ukrainian free legal aid system received a bright appreciation during World Justice Forum held on April 30, 2019 in Hague, Netherlands. The Government of Ukraine is committed to pursue the development of national legal aid system and promote the protection of human rights of all citizens residing in Ukraine”. 2. Comments to paragraphs 84, 98 on introducing digitalized prisoners` registry. “On September 6, 2017 the Government of Ukraine adopted the Resolution No. 608 “On Recording Sentenced and Remand Prisoners” creating the Unified Register of Sentenced 3