A/HRC/35/28
and its ability to foster constituencies of people with shared interests — make it well suited
to generate innovative solutions to problems. These characteristics also mean that civil
society has great potential as a “third engine” of innovation, which is driven neither by
profit (unlike business-led innovation) nor State interest (unlike government-led
innovation).
57.
One example of this is refrigeration technology known as Greenfreeze, which the
NGO Greenpeace helped to develop in the 1990s.45 Greenfreeze improved upon existing
refrigeration technology by eliminating the need for gases that contributed to ozone
depletion and global warming. Today, there are over 850 million Greenfreeze units in use
globally.
58.
The enthusiasm with which civil society has leveraged digital technology to
organize, deliberate and innovate has been remarkable. While the role of social media in
mobilizing people during the Arab Awakening is well known, it has proved just as useful in
other contexts. In Saudi Arabia, women who are unable to freely operate in public due to
severe societal restrictions, including a ban on women driving, use online spaces to
participate in a virtually connected civil society. This is a perfect example of why the
Special Rapporteur, the Human Rights Council and others have repeatedly underscored that
the rights to freedom of peaceful assembly and of association apply online as well as offline
(see A/HRC/26/29, para. 22 and A/HRC/RES/21/16).
59.
Many civil society groups have developed applications that take advantage of
technology to perform helpful functions, such as transferring money and arranging credit,
tracking weather and rainfall patterns for agriculture and performing health- and educationrelated tasks. More broadly, the development of open source software, namely computer
software that can be studied, changed and distributed to anyone and for any purpose, has
been largely driven by civil society organizations such as the Mozilla Foundation, 46 the
Open Source Initiative47 and the Free Software Foundation. 48
60.
However, technology is a double-edged sword. Technological advancements can be
used for both good and ill. Civil society groups operating in this field have remained at the
forefront of the rapidly changing technological landscape, particularly as it affects privacy
concerns. Civil society is involved in numerous efforts to protect people against censorship,
surveillance and attacks on their persons or data perpetrated by States and other entities. For
example, the Coalition Against Unlawful Surveillance Exports advocates against the export
of digital surveillance technologies used to commit human rights violations and the Tactical
Technology Collective helps human rights advocates, activists and journalists enhance their
digital security skills. 49 Civil society also recognizes the unbalanced power relationships
that underlie ownership and control of digital technologies, dominated largely by
corporations, and is increasingly advocating for, and participating in, democratic forms of
Internet governance and control.50
61.
Civil society uses ubiquitous crowdsourcing platforms to expand the reach of its
work, attracting broader audiences than was previously possible, in order to find solutions
to problems. For example, the Ushahidi platform was developed to map and respond to
electoral violence during the 2008 elections in Kenya, but has since been deployed for other
crowdsourced information needs around the world. 51 Crowdfunding, which is also
facilitated by digital technology, provides fundraisers with access to a diverse audience that
they may not typically interact with and may help them to attract donors who might not
ordinarily contribute to their cause.
45
46
47
48
49
50
51
14
See www.greenpeace.org/international/en/news/Blogs/makingwaves/happy-birthdaygreenfreeze/blog/44473/.
See www.mozilla.org/en-US/.
See https://opensource.org/.
See www.fsf.org/.
See www.privacyinternational.org/node/602 and https://tacticaltech.org/projects/28.
See https://community.icann.org/display/gnsononcomstake/About+Us.
See www.ushahidi.com/case-studies/uchaguzi.
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