A/HRC/29/37
and analysis, especially given the importance of reporting credibility. However, evaluating
digital content produced by civilian witnesses can be a challenge, including with regard to
the identification of relevant information, and verification and storage of that information.
Technological developments as well as initiatives in information evaluation practices may
help to address those challenges.
1.
Problem of volume
78.
The proliferation of digitally produced and transmitted civilian witness information
means that identifying relevant information can be an overwhelming task. Using networks
to crowdsource the filtering process can be an intermediary step, but it will likely be
necessary to harness the analytical affordances of digital ICTs to address their own “signalto-noise ratio” problem. One way is through the automated cleansing of large datasets of
potentially relevant information. For example, CrisisNET aims to collect and standardize
real-time digital crisis data from thousands of sources so that researchers can search quickly
and efficiently.41 Although machines cannot replace human expertise in the evaluation of
human rights information — for assessing the relevance of information for evidence is an
ultimately subjective task —, technology can help human rights monitors to concentrate on
the most important material. More research is needed in this regard.
79.
There will probably always be a need to curate digital content for monitoring and
consumption by a wide audience of interested parties. Such curation will involve a
combination of automation and traditional fact-finding or verification skills. One successful
model is the WITNESS Human Rights Channel, which uses material that is verified in
partnership with the social media news agency Storyful.
2.
Problem of transience
80.
Because much of the material of relevance to human rights investigations could be
online for only a very limited time (owing to pressures either on the uploader or the
platform not to host content of a certain type),42 it is important that investigators have the
capacity to capture all the information that might be needed and to store it securely. The
development of guidelines for national investigators as well as human rights monitors
should be a priority.43
81.
The storage of material for human rights investigations can be a security risk for
activists. Applications such as Eyewitness and International Evidence Locker have been
designed to allow witnesses to upload evidence to a cloud-based repository and to use or
delete it as best suits their circumstances. Those applications also allow secure transmission
of information to target audiences while maintaining the metadata of the information as
well as the information itself. Nonetheless, collaboration between investigators and
technology corporations will remain a vital consideration.
3.
Problem of verification
82.
Although sometimes raised as a major impediment to the embrace of digital
evidence, verification is not a new issue: it concerns the conventional institutional need to
establish the credibility of a source and the accuracy of its information before acting on or
41
42
43
See http://crisis.net/about/.
Madeleine Bair, “Navigating the ethics of citizen video: the case of a sexual assault in Egypt”, Arab
Media & Society, vol. 19, (2014), http://arabmediasociety.com/?article=844.
Resources exist to guide activists concerning the archiving of their material, for example, see
http://archiveguide.witness.org/. The Office of the Prosecutor of the International Criminal Court is
currently finalizing guidelines for investigators.
15
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