A/HRC/37/53 realize the right for every individual in the shortest possible time in accordance with the maximum of available resources.40 90. Goals and timelines should be reasonable. They should not be so ambitious as to be unachievable, but they must reflect the urgency of addressing violations of human rights. States must adapt goals and timelines in housing strategies to ensure that they will achieve the outcomes to which they have committed in the 2030 Agenda and the New Urban Agenda. 91. Goals and timeliness within housing strategies must be understood as human rights obligations. Failures to meet such goals and timelines have severe consequences for those who are living in unacceptable housing conditions and, unless justified by unforeseen events or circumstances, constitute violations of human rights for which States should be held accountable. 92. Goals and timelines may be developed on the basis of three types of human rights indicators, as identified by the Office of the United Nations High Commissioner for Human Rights:41 (a) “Process indicators” provide information on what has been delivered within a period of time. This could include the number of housing units funded and built, the number of in situ upgrades completed or the value of shelter subsidies allocated; (b) “Outcome indicators” assess results in terms of the experience of rights holders. They rely on both quantitative data, such as the number of households with water and sanitation, and qualitative information, capturing lived experience and including direct testimony, photography, videos and social media sources; (c) “Structural indicators” measure the extent to which the components of the right to housing, such as affordability or security of tenure, are subject to legal protections and effective remedies. Structural indicators should include assessments of the impact of legal protections on the ground and the extent to which access to justice and effective remedies is actually available for marginalized groups. 93. Strategies must ensure that adequate data on programme beneficiaries (process), housing conditions (outcome) and access to justice (structural) is collected and disaggregated by race, ethnicity, disability, age, gender and other relevant characteristics. 42 94. Independent goals and timelines should be established for particular groups, regions and locations. For example, housing strategies should measure the provision of housing for street children and young people and of community-based housing for persons with disabilities. 95. Goals should address systemic issues such as stigmatization, racial divides, unequal provision of services and transportation, land acquisition and loss of agriculture. 96. It is critical that definitions used for the purposes of setting goals and assessing progress be informed by lived experience. For example, “affordability” must be defined in a manner that accounts for income levels of those living in extreme poverty, of persons with disabilities who may have additional living expenses or of older persons with medical expenses. 97. Housing strategies should not become so driven by statistics alone as to lose touch with the basic human rights values on which goals are based. Striving to meet numerical targets should not discourage authorities from addressing more complex needs or from responding to emerging issues as they arise. Meeting goals and timelines should always be informed by the broader purposes of human rights-based housing strategies. 40 41 42 14 See general comment No. 3, para. 9; and general comment No. 4, para. 14. See OHCHR, Human Rights Indicators: A Guide to Measurement and Implementation (New York and Geneva, 2012), pp. 34–42. Available from http://www.ohchr.org/Documents/Publications/Human_rights_indicators_en.pdf. See general comment No. 20.