A/HRC/16/56
areas; mechanisms are largely inaccessible to vulnerable children, including those with
disabilities or belonging to minorities. Children voiced their lack of confidence in existing
services and the fear that these may disclose children’s privacy and put them at risk of
further harassment and reprisals.
B.
Child-sensitive counselling, complaint and reporting mechanisms
1.
Counselling mechanisms
20.
Violence against children, including sexual violence, continues to be surrounded by
stigma and secrecy. Access to counselling, complaint and reporting procedures is thus
imperative for children as well as adults who have endured violence during their childhood.
21.
Research emphasizes that very young children, as well as children belonging to
other vulnerable groups, are at particular risk of violence. For these children, special
protection measures are essential to safeguard their rights and to ensure that they receive
support from well-resourced institutions, services and professionals in a sensitive, relevant
and ethical manner.
(a)
Developments at the national level
22.
In many countries important initiatives have been undertaken to raise public
awareness about the need to protect children from violence, to promote non-violent and
positive child-rearing and parenting skills, and to encourage child rights training for
relevant professionals. Children’s skills in violence prevention are enhanced through child
clubs and debates in school settings and peer-to-peer initiatives, such as trainings and
awareness-raising offered by youth for young people in community spaces. These valuable
initiatives enhance the understanding of what child victims may endure, and encourage
those at risk to feel confident in seeking help and reporting incidents of violence.
23.
Counselling mechanisms also provide children and adults with advice and
information on where and how to seek advice and support, including to lodge complaints or
report incidents of violence.8 In this regard, significant efforts have been deployed by
Governments and members of civil society, including through media campaigns,
distribution of flyers and information on hotline numbers and access to available services.
24.
Most countries that contributed information to the present report indicated that
dedicated arrangements for children were in place for counselling, reporting and complaints
on incidents of violence against children. In some countries, ministries responsible for
children and family affairs provide counselling services, including but not always
specifically for children, and offer services such as emotional support, information,
referrals and practical assistance. Several countries offer special counselling programmes
for victims of crime, such as youth welfare offices and children’s shelters with specialized
professionals (for example, psychologists, social workers, lawyers), and provide
multidisciplinary child protection teams in paediatric hospitals.
25.
Counselling services are also available through community-based organizations. A
number of countries also reported that counselling services are provided by
multidisciplinary teams, including child protection specialists, law enforcement officers,
health-care workers, social workers, and social pedagogues and psychologists working in
8
Guidelines on Justice in Matters involving Child Victims and Witnesses of Crime (Economic and
Social Council resolution 2005/20).
7
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