A/HRC/15/17 Human rights documentation (includes treaty bodies) Words translated/revised 35'000'000 30'000'000 25'000'000 20'000'000 15'000'000 10'000'000 5'000'000 0 2006 2007 2008 2009 Year 5. Deficiencies were nevertheless brought to the attention of the General Assembly, which, in its resolution 63/284, requested the Secretary-General to entrust the Office of Internal Oversight Services (OIOS) with a review of the circumstances that had led to insufficient conference services being put at the disposal of the Council in 2009, and to submit its recommendation to the Assembly at the main part of its sixty-fourth session in order to avoid similar situations. In its report, OIOS concluded that insufficient resources had been put at the disposal of the Division of Conference Management to provide conference services to the Council while maintaining the same level of service to the Division’s other Geneva-based clients, and that the permanent capacity of the Division needed to be increased to provide more flexibility in dealing with fluctuations in the volume and timing of the document-processing workload, which had been fairly predictable until the creation of the Council, with the ability to request conference services on an “as required” basis (A/64/511, para. 13). OIOS accordingly made a number of specific recommendations for OHCHR and the Division of Conference Management. 6. The present report is submitted pursuant to the request of the Council to address the question of how to improve conference and secretariat services for the Council. It follows the structure of the above-mentioned OIOS report and addresses the recommendations and findings contained therein. III. Conference servicing for the Human Rights Council 7. The first recommendation made by OIOS in its report related to the processes involved in estimating the budgetary implications of Council decisions, considering that current arrangements were not adequate to cope with the Council’s new mandates. A task force that included all parties involved in Geneva reviewed the procedures and confirmed the various stages wherein a review takes place to ensure accuracy and consistency. Each of the offices involved, including OHCHR, the Division of Conference Management, the Programme Planning and Budget Section of the United Nations Office at Geneva and the Office of Programme Planning, Budget and Accounts in New York, cross-checks the draft resolution and the associated additional requirements before the statement of programme budget implications is finalized and submitted to the Secretary of the Council for distribution. Any late revisions made to the draft resolution and/or its requirements are addressed orally at the session before the adoption of the resolution. The financial implications are again reviewed and consolidated by the Office of Programme Planning, Budget and Accounts in New York before presentation to the General Assembly in the 3