A/HRC/31/34 (k) Promote action to empower educators and parents to accompany and support children in acquiring skills to live in the digital environment; (l) Provide adequate and continuous training for law enforcement personnel, members of the judiciary and professionals working with and for children with the aim to enhance their technical skills; (m) Ensure accessible, safe, confidential, age-appropriate, child-friendly and effective reporting channels, such as child helplines, for reporting violations of children’s rights in relation to digital media and ICT; this should include the provision of safe, child-friendly and confidential points of contact for children to report self-generated sexual content to the relevant authority; (n) Strengthen coordination between all actors and sectors in the protection system ensuring referral of cases and effective support to children victims; this should include the development of a child protection strategy that ensures that the protection and care of victims is paramount in investigations and that sets out good practices in the handling of victims; (o) Empower and provide adequate resources to national institutions responsible for guaranteeing human rights to allow them to play a key role in monitoring child online sexual exploitation; such institutions should have a specific mandate to address the rights of children in relation to digital media and ICT, and be able to receive, investigate and address complaints by children in a child-sensitive manner, ensure the privacy and protection of victims, and undertake monitoring, follow-up and verification activities for child victims; (p) Conduct action-oriented research into the perpetrators of online abuse, the ways in which children are victimized online, and the factors that make individuals more vulnerable, with a view to prevent abuse and strengthen professional responses to victims in terms of investigation, rescue, recovery and reintegration. 17