A/HRC/42/58 cybercrime).”, during which Ms. Seyi Akiwowo, Executive Director of the nongovernmental organization, Glitch based in the United Kingdom presented on this topic. 53. Ms. Seyi Akiwowo, presented on Fix the Glitch – End Online Abuse. Ms. Akiwowo commenced by telling the Committee about her personal experiences relating to online abuse. She then told the Committee about her organisation “Fix the Glitch” and said that the organisation was built on three pillars: awareness, advocacy and action. 54. Ms. Akiwowo noted that Internet companies were often unaware of the nuances of racial and other discrimination. She stressed, that Fix the Glitch – End Online Abuse was mostly about finding solutions since online abuse was according to her definition, a glitch that did not allow the Internet to work properly. An important part of Glitch’s work was “digital resilience”. Glitch supported persons who had a public (online) presence and taught them how to stay safe online. Glitch’s vision was to make the online space safer for all. 55. Glitch campaigned for a stop of online abuse. The presenter noted that it had only recently been accepted by the public that online abuse had turned into a major problem threatening the Internet. However, tools to intervene in the case of abuse did not exist yet. International frameworks might be of use. Such frameworks should respect the freedom of expression. Self-regulation by Internet companies had in the past not been efficient. The more the Internet expanded – and that was a fantastic development, the presenter noted – the more important such tools would become. 56. Too few cases of abuse were going too court, Ms. Akiwowo said and presented examples. She also reported that the UK police had not the capacity to support her when she had faced online abuse, instead the police recommended her to stay offline for some time. The presenter said that her organisation supported the idea to educate young people on how to face online abuse and how to deal with the Internet. The presenter then told the Committee about the Fix the Glitch tool kit that had become popular among online users on a global level. Ms. Akiwowo introduced her organisation’s workshops that educated young people, in particular women, on the risks of the Internet and on how to overcome those. The workshop had to date been delivered to 50 participants and could be delivered in a Webinar. 57. Ms. Akiwowo showed the Committee statistics that showed the size of online abuse. She underlined that online hate groups worked in echo chambers that strengthened hateful messages. Much of the online activity that was hateful was, she noted, organised by groups. Past events had shown that those online activities have had a profound impact on real life. Past and recent terror attacks were gruesome reminders of that fact. 58. She then told the Committee about “dead naming” that targeted the trans-sexual community. Dead naming occurred when someone, intentionally or not, referred to a person who was transgender by the name they used before they transitioned. The practice could be seen in the context of extortion. In that practise parents, relatives and friends of LGTB people were being informed about their – not yet public – sexual orientation. Blackmailing based on sexual images was another major problem for many youth. 59. The presenter underlined that Committee had an important role to play, by drafting an intersectional international treaty that considered all forms of online discrimination and abuse in the context of cybercrime. The presenter said that it was very clear what constituted abuse and where freedom of expression began, freedom of expression should therefore not hinder the development of further work in that area. The Committee could also encourage investment in the area of education. Young people needed to learn about the concept of digital citizenship and on how to become “active bystanders”, who could intervene in the case of abuse. The Committee could also consider how to internationally enforce anti abuse regulation. She mentioned best practice examples from Austria and Australia on how such regulation could be implemented. She was in particular impressed by the e-security commissioner of Australia and recommended the replication of the Australian experience. Finally, the presenter underlined how important it was to empower civil society groups and other stakeholders that worked in the area of online abuse, so they could continue their work. 28

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