A/HRC/36/45
operated or controlled by third parties, States must prevent them from compromising equal,
affordable and physical access to sufficient, safe and acceptable water. 36 In such cases, the
Committee on Economic, Social and Cultural Rights advises that an effective regulatory
system must be established. It is important, in these situations, that regulatory instruments
and the institutional set-up chosen be adapted to the nature of small-scale service provision.
73.
The State of Palestine reports that in its territory informal providers are not only
present but are essential to ensure some communities’ access to water. This delivery is the
only effective option for many communities, hence it is considered a public service.
Currently, different governmental institutions are collaborating in order to ensure regulation
and supervision of these informal providers. Efforts are being made to license and certify
them. The Government’s long-term strategy is to fully connect local communities to public
water distribution networks, but in the short term the strategy is to regulate this service and
facilitate the mutual support between the local communities and informal service providers.
74.
In Kenya, on the other hand, the regulatory framework does not apply to water
providers who supply fewer than 20 households or less than 25 cubic metres of water per
day for domestic use. These providers are currently outside the regulated tariff structure and
the system of regular quality inspections. 37 The Government’s position is that in the long
term, informal service providers should be linked to the formal system, and should comply
with official tariffs and quality standards. In the short term, the Government tolerates
informal provision but does not regulate it.
75.
Whether States decide to aim for regulation, or to use incentives for the provision of
quality services at affordable prices, or to phase out small-scale providers in the long term
and replace them with formal provision, it is essential that they do not worsen the situation
and leave people without access to services (see A/HRC/15/31, para. 53). In particular,
when granting exclusivity to formal providers extending into areas that have previously
been served by small-scale providers, States must ensure that connection to a piped network
is actually an affordable alternative. In these situations, affordability studies should be
carried out by regulatory actors in order to avoid retrogression.
76.
The regulation of water and sanitation services (or the lack thereof) in rural areas is
similarly challenging. Rural water supplies are often managed by local community
organizations or members, untrained and unpaid, and it is argued by some that they would
benefit from provision of training, resources, and assistance, rather than regulatory
enforcement.38 However, these two measures are not incompatible and it is a question for
governments to balance support for communities with regulation.
77.
The WHO/UNICEF Joint Monitoring Programme for Water Supply and Sanitation
2015 update shows that 70 per cent of people who do not use improved sanitation facilities,
and 90 per cent of people who practise open defecation, live in rural areas. From a
regulatory perspective, rural sanitation is a major challenge, as the need for safe sanitation
is often not recognized. The construction and maintenance of latrines is often neglected,
partly due to the taboo surrounding sanitation. Often, the vast majority of sanitation
solutions are not regulated, managed or monitored by any State body (see
A/HRC/33/49/Add.2, para. 14). The recognition of sanitation as a distinct right by the
General Assembly and by the Human Rights Council warrants its political prioritization by
States and the creation of an enabling environment for its progressive realization, including
through the establishment of appropriate regulatory frameworks, adapted to local
circumstances, that address the individual dignity and public health dimensions of this
right.
36
37
38
See Committee on Economic, Social and Cultural Rights general comment No. 15, para. 24.
United Nations Development Programme, Small-scale Water Providers in Kenya: Pioneers or
Predators? (2011), p. 29.
WHO, Water Safety Planning for Small Community Water Supplies: Step-by-step Risk Management
Guidance for Drinking-water Supplies in Small Communities (2012).
17
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