A/HRC/44/44/Add.2 (d) If the worker believes that he was subjected to arbitrary procedure from the employer the officer specialized with labor Complaints will advise him to resort to the competent authorities (the Police/ the Prosecution). (e) It is possible to process worker’s complaints through the electronic devices and the administration continues to disseminate electronic devices to receive complaints and train the workers to use them. The devices are available in 11 languages. The Ministry is planning to enable the workers and domestic workers to submit their complaints and follows them electronically on the site of the Ministry of Administrative Development, labor and Social Affairs through “order me” app. In order to enable the workers and employees who cannot personally come to the Ministry, to apply their complaints while insuring that complaints remain confidential. Number of workers complaints in the year 2018 Statement B. Females Males No. of submitted complaints to the Department of labor Department of labor Relations (citizens) 26 47 No. of submitted complaints to the Department Of labor Relations (residents) 1653 15637 Total no. of submitted complaints to the Department of labor Relations ( residents, citizens) 1679 15684 The possibility of changing the employer The State of Qatar has repealed the sponsorship law and a fundamental reform of the legal structure of labor relations since 2015 under Law No 21 regarding organizing entry and exit of expatriates and their residency. The issuance of the law came after countless rounds of community consultations in order to attract all social partners and stakeholders. The Articles 21 and 22 of the law specify cases of changing the employer for the migrant worker, namely: (a) The transfer of the worker to another employer before the end of the contract period, that by mutual consent between the worker and the employer. (b) Transfer to another employer immediately after the term of the fixed-term contract expires, or after five years have passed if the contract is for an indefinite period. (c) Transfer to another employer in the event that the recruiter dies or the legal person no longer exists for any reason. (d) The migrant worker may temporarily change the employer, in case there are lawsuits between him and the employer. (e) The migrant worker may change the employer, in the event that the employer is found to be abusive against him, or if the public interest so requires. 7