A/HRC/12/18 page 3 CONTENTS Paragraphs Page I. INTRODUCTION ............................................................................... 1-2 4 II. TRANSITIONAL JUSTICE ................................................................ 3 - 75 4 A. Concepts ..................................................................................... 3 4 B. Office of the United Nations High Commissioner for Human Rights ....................................................................... 4-7 5 C. Activities of United Nations human rights field presences ........ 8 - 50 6 D. Lessons learned and best practices ............................................. 51 - 71 16 E. Additional needs ......................................................................... 72 - 75 21 76 21 III. CONCLUSIONS AND RECOMMENDATIONS ..............................