A/HRC/35/22
II. State obligation to protect and promote freedom of
expression online
5.
International human rights law establishes the right of everyone to hold opinions
without interference and to seek, receive and impart information and ideas of all kinds,
regardless of frontiers, and through any media of his or her choice (see Universal
Declaration of Human Rights, art. 19; and International Covenant on Civil and Political
Rights, art. 19). The Human Rights Council and General Assembly have reiterated that the
freedom of expression and other rights apply online (see Council resolutions 26/13 and
32/13; General Assembly resolution 68/167; and A/HRC/32/38). The Human Rights
Committee, previous mandate holders and the Special Rapporteur have examined States’
obligations under article 19 of the Covenant. In short, States may not interfere with, or in
any way restrict, the holding of opinions (see art. 19 (1) of the Covenant; and
A/HRC/29/32, para. 19). Article 19 (3) of the Covenant provides that States may limit
freedom of expression only where provided by law and necessary for the respect of the
rights or reputations of others, or for the protection of national security or of public order
(ordre public), or of public health or morals (see Human Rights Committee general
comment No. 34 (2011); A/71/373; and A/HRC/29/32).
6.
States also have obligations to take steps to protect individuals from undue
interference with human rights when committed by private actors (see art. 2 (2) of the
Covenant; and Human Rights Committee general comment No. 31 (2004)). Human rights
law protects individuals against violations by the State as well as abuses committed by
private persons or entities (see general comment No. 31, para. 8).4 The Guiding Principles
on Business and Human Rights: Implementing the United Nations “Protect, Respect and
Remedy” Framework, endorsed by the Human Rights Council in 2011, explains that States
are required to take appropriate steps to prevent, investigate, punish and redress private
actors’ abuse (see A/HRC/17/31, annex, principle 1). Such steps include the adoption and
implementation of legislative, judicial, administrative, educative and other appropriate
measures that require or enable business respect for freedom of expression, and, where
private sector abuses occur, access to an effective remedy (see general comment No. 31,
para. 7; and A/HRC/17/31, annex, principles 3 and 25).
7.
The government actions described below often fail to meet the standards of human
rights law. Moreover, a lack of transparency pervades government interferences with the
digital access industry. Failures of transparency include vague laws providing excessive
discretion to authorities, legal restrictions on third party disclosures concerning government
access to user data and specific gag orders. The lack of transparency undermines the rule of
law as well as public understanding across this sector.5
A.
Internet and telecommunications shutdowns
8.
Internet and telecommunications shutdowns involve measures to intentionally
prevent or disrupt access to or dissemination of information online in violation of human
rights law (see A/HRC/32/13, para. 10). 6 Governments typically conduct or order
shutdowns, often with the assistance of private actors that operate networks or facilitate
network traffic. Large-scale attacks on network infrastructure committed by private parties,
such as distributed denial-of-service (DDoS) attacks, may also have shutdown effects.
While shutdowns are frequently associated with total network outages, they may also arise
when access to mobile communications, websites or social media and messaging
4
5
6
4
See also African Commission on Human and Peoples’ Rights, general comment No. 3 (2015) on the
right to life, para. 38; Inter-American Court of Human Rights, Velásquez Rodríguez Case, judgment
of 29 July 1988, para. 172; and European Court of Human Rights, Özel and others v. Turkey,
judgment of 17 November 2015, para. 170.
Freedom Online Coalition, Report of Working Group 3: Privacy and Transparency Online, November
2015.
Access Now recorded 15 shutdowns in 2015 and 56 shutdowns in 2016. The first recorded shutdown
reportedly occurred in Nepal in February 2005.
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